FAQ

Frequently Asked Questions (FAQ)

1. How can I place an order?

Browse our products, add items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

2. What payment methods do you accept?

We accept all major payment methods available at checkout, including Credit/Debit Cards, Online Payments, and Cash on Delivery (COD) 

3. How long does delivery take?

Delivery usually takes:

Local orders: 3–7 business days

Delivery times may vary due to courier delays or unforeseen circumstances.

4. Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available for selected locations. Please ensure your address and contact details are correct.

5. How can I track my order?

Once your order is shipped, you will receive tracking details via SMS or email 

6. What is your return and refund policy?

We accept returns within 7 days of delivery, provided the item is unused and in original condition.
For full details, please visit our Returns & Refund Policy page.

7. What should I do if I receive a damaged or wrong item?

Please contact us within 24 hours of delivery with clear photos of the issue. We will assist you as quickly as possible.

8. Can I cancel or change my order?

Orders can be cancelled or changed before shipment. Once shipped, cancellation may not be possible.

9. Are sale items refundable?

Sale or discounted items are non-refundable, unless the item is damaged or incorrect.

10. How can I contact customer support?

You can contact us via:
Email: [trustbazaaronlineinfo@gmail.com]